Shipping policy
Last Updated: March 2026
Thank you for shopping with Luxique Collection. Please read our shipping policy carefully before placing your order.
1. Order Confirmation
-
All orders are confirmed via WhatsApp before processing.
-
If the customer does not respond to confirmation messages/calls, the order may be cancelled.
2. Order Processing Time
-
Orders are processed within 24 hours after confirmation.
-
Orders placed on weekends or public holidays may be processed on the next working day.
3. Delivery Time
-
Estimated delivery time is 2–5 working days after dispatch.
-
Delivery time may vary slightly depending on your city or unforeseen courier delays.
4. Shipping Charges
-
Orders above Rs. 1498 qualify for Free Shipping.
-
Orders below Rs. 1498 will be charged a flat shipping fee of Rs. 200.
Shipping charges are non-refundable.
5. Courier Partners
We use trusted courier services including:
-
TCS
-
Leopards Courier
-
PostEx
The courier company will be informed to the customer after dispatch.
6. Tracking Information
Once your order is dispatched:
-
A Tracking ID will be provided
-
Tracking details will be shared via WhatsApp or Email
7. Delivery Issues
Luxique Collection is not responsible for delays caused by courier companies, weather conditions, or other unforeseen circumstances.
Customers must ensure availability at the delivery address to receive the parcel. Repeated failed delivery attempts may result in restrictions on future orders.